How to upload a document to Noulek

Objective

Learn how to upload a document to Noulek Knowledge Base from the WordPress admin so the content can be indexed and used in Search and Chat.

Before you start

You need access to the WordPress dashboard with permission to manage Knowledge Base (Noulek AI → Knowledge Base). Your file must be in a supported format (see the supported formats guide if needed).

Procedure

1. Open Knowledge Base

In the WordPress dashboard, open Noulek AI and select Knowledge Base. Open the Upload documents tab if it is not already active.

Upload documents screen in Noulek Knowledge Base

2. Complete document details

Enter a Document name (required) and an optional Description. Then select your file from your computer or drag it into the Drag and drop your file here area.

Knowledge Base form with a selected file

3. Upload and index

Click Upload and index document. Noulek validates the file and starts processing. After you submit, WordPress redirects you to Job detail.

Form ready for Upload and index document

4. Verify in Documents list

Open the Documents list tab. While processing runs, the document status may show Processing. The list refreshes automatically every few seconds.

Document with Processing status in Documents list

Expected result

The document appears in Documents list with status Ready. The content is then available for search and assistant answers.

Document with Ready status in Knowledge Base